Without question, we want all our customers to be happy and informed. That’s why we’re providing the answers to some of the things we’re asked about most frequently. Have a good question that’s not on our list? Send us an email.

Q. Does Perry’s Ice Cream offer tours to groups/individuals?
A. At this time, our facility is not open to tours for outside groups/individuals.

Q. Where is Perry’s Ice Cream available?
A. Perry’s Ice Cream is available in retail stores and ice cream stands across New York State and Western Pennsylvania.  For more information about where to find Perry’s products, check out the Where to Buy section on this website.

Q. I can’t seem to find my favorite flavor at the grocery store. Why is that?
A. There are a few reasons why you may not be able to grab your favorite Perry’s Ice Cream off the shelf. First of all, some of our products are available seasonally—like Pumpkin Pie, White Christmas and Peppermint Stick. Other flavors, like Panda Paws™, are available all year round. In addition, several of our flavors, like Lemon Chillo, are available only at ice cream stands. Lastly, because of the popularity of Perry’s, your favorite ice cream may be sold out. No need to worry though—Perry’s is continually sending out shipments to a store near you. For more information about when and where your favorite flavor is available, check out the Where to Buy section on this website.

Q. I’m looking for a specific Perry’s flavor that I have not found at my local supermarket. Can I purchase ice cream directly from your ice cream plant?
A. As an ice cream manufacturer, Perry’s does not sell directly to consumers from our plant.

Q. How many ice cream flavors does Perry’s Ice Cream make?
A. This year, Perry’s has made more than 95 different flavors of ice cream, from premium to no sugar added to custard. This number increases to more than 130 when you include our other products such as frozen yogurt, sherbet and novelties.

Q. How many gallons of ice cream does Perry’s make every year?

A. Perry’s produces over 12 million gallons of ice cream annually.

Q. What does “French-style” ice cream mean?
A. Just like regular ice cream, French-style ice cream is made from a mixture of dairy products, containing at least 10% milkfat. However, French-style also contains at least 1.4% egg yolk solids.

Q. What is the difference between sherbet and sorbet?
A. Sherbet has a milkfat content between 1% and 2%, where sorbet typically does not contain any dairy ingredients.

Q. Are there any Perry’s products that do not contain milk?
A. Yes. Perry’s sorbet and slush pops are milk-free.

Q. Is Perry’s Ice Cream gluten free?
A. Perry’s has many flavors that are gluten-free, including vanilla, chocolate and strawberry. To see if your favorite flavor contains gluten, check out the “allergens” tab located under the product description of any flavor, or look for “Gluten Free” on the package.

Q. I am allergic to nuts. How can I be sure that my favorite flavor does not contain any nut products?

A. All the ingredients for each flavor are listed on this website and on the package.  Look up the specific product information by visiting our products page.  It is important to note that our plant handles several allergens, such as egg, wheat, soy and several nut products. We follow industry-standard Good Manufacturing Practices in handling all allergens in our facility. Check out the Nutritional Facts section of the flavors you are interested in to see whether it contains nuts.

Q. Is Perry’s Ice Cream kosher?
A. All our ice cream flavors are kosher.

Q. My school (church, community group) is having a fundraiser. Can Perry’s donate some ice cream?
A. At this time, Perry’s is restricting all donations to current business customers and strategically identified partners. Please see our Donations Policy for more information.

Q. Can I purchase a Perry’s Cone Sign or other branded Point of Sale items for personal use?
A. Perry’s cone signs and Point of Sale items are strictly for our business customers, these items will not be sold for personal use.

Q. Is Perry’s Ice Cream rBST free?
A. Perry’s Ice Cream products feature rBST free milk and cream. Suppliers of our other ingredients may not be able to make this claim. The FDA states that no significant difference has been shown between dairy derived from rBST-treated and non-rBST-treated cows.