Questions for us?

Do you have questions about Perry’s Ice Cream? We’re here to help! From nutritional and ingredient information to finding your favorite flavors, we’ve got you covered. Don’t see your inquiry in our Frequently Asked Questions? Feel free to send us an email. 

Where can I buy Perry’s Ice Cream? 

Perry’s Ice Cream is available for purchase at select retail stores across New York, New Jersey, North Carolina, Ohio, Pennsylvania, Massachusetts, Washington DC, Maryland and Virginia, independently-owned scoop shops throughout New York, Ohio, and Pennsylvania, and online for shipping across the continental US. To find Perry’s Ice Cream near you, use our Flavor Finder. Not yet available near you? Have Perry’s Ice Cream shipped anywhere in the contiguous U.S. through Shop Perry’s, or let us know where you’d like to be able to find Perry’s in store here.

How do I request Perry’s where I shop? 

Please click here and complete the form to recommend a city, state, or store where you’d like to be able to purchase Perry’s Ice Cream products. While we can’t make any guarantees, this information will help our sales team evaluate where to go next. Thank you for your recommendation and your love of Perry’s!

How do I request a flavor?

To request a flavor, please visit our contact page. Input from our consumers helps us make decisions on future flavor offerings. 

Do you make ice cream for other brands? 

We do make ice cream for retail chains and other brands by using their specific recipes, but we are bound by confidentiality agreements to say which ones. If you’d like to know more about our Contract Manufacturing services, click here

What are your newest flavors? 

We’re always innovating and adding new ice cream flavors to our lineup! You can check out our newest additions here.

Do you offer tours?

Due to strict food safety rules and privacy of our contract manufacturing customers, Perry’s Ice Cream is not offering tours.  Check out Our Story to learn more about our ice cream making process and our 100+ years of history! You can also follow Perry’s on social media for up-to-date news and behind the scenes access to Perry’s Ice Cream. 

Follow Perry’s Ice Cream on Facebook, Twitter, Instagram, TikTok and LinkedIn.  

I have a quality concern, where can I get help? 

We take quality issues very seriously and appreciate you bringing this to our attention. If you have a concern about something you purchased, please contact our Consumer Affairs team here so that we can investigate further. 

Do you have dairy-free ice cream? 

Yes! We have dairy-free options for you to enjoy. Those flavors can be found here

Where can I find allergens, ingredients and nutritional information?  

Allergens, ingredients and nutritional information are available on each product page on our website. To see information of a specific product, go to https://www.perrysicecream.com/products/, to find a specific flavor.

Is Perry’s Ice Cream rBST free?

Perry’s Ice Cream products feature rBST free milk and cream. Suppliers of our other ingredients may not be able to make this claim. The FDA states that no significant difference has been shown between dairy derived from rBST-treated and non-rBST-treated cows.

I am allergic to nuts. How can I be sure that my favorite flavor does not contain any nut products?

All the ingredients for each flavor are listed on this website and on the package. You can view specific product information by visiting our products page.  It is important to note that our plant handles several allergens, such as egg, wheat, soy and several nut products. We follow industry-standard Good Manufacturing Practices in handling all allergens in our facility. Check out the Nutritional Facts section of the flavors you are interested in to see whether it contains nuts.

Is Perry’s Ice Cream gluten free?

Perry’s has many flavors that are gluten-free, including vanilla, chocolate and strawberry. To see if your favorite flavor contains gluten, check out the “allergens” tab located under the product description of any flavor, or look for “Gluten Free” on the package.

Is Perry’s Ice Cream kosher?

All our ice cream flavors are kosher.

What is the difference between sherbet and sorbet?

Sherbet has a milkfat content between 1% and 2%, where sorbet typically does not contain any dairy ingredients.

My organization is having a fundraiser. Can Perry’s donate some ice cream?

At this time, Perry’s is restricting all donations to current business customers and strategically identified partners. You can see our full donation policy by visiting: https://www.perrysicecream.com/donation-policy/.

Do you offer coupons? 

We are not offering any coupons at this time. Our products go on sale frequently at stores so make sure to keep checking back!

I’m interested in selling Perry’s Ice Cream at my business, who should I contact?  

To inquire about selling Perry’s Ice Cream or additional questions, email our sales team.

Where does Perry’s Ice Cream get their milk from?

Nearly 100% of our milk comes from local farms near our headquarters in Akron, NY.

Is Perry’s Ice Cream made with pasteurized milk? 

Yes, Perry’s Ice Cream is made with pasteurized milk.

How do I apply for a career at Perry’s Ice Cream?  

To view our open positions, please visit our website at https://www.perrysicecream.com/careers/. From there you can apply directly to any positions that fit your career interests, skills & experiences.

How is your ice cream shipped in the mail? 

One of the most common questions we get asked about shipping ice cream in the mail is, “Won’t it melt?” We detail how ice cream is shipped in the mail here.