Frequently Asked Questions | Perry's Ice Cream

Perry’s Ice Cream is available for purchase at select retail stores across New York, New Jersey, North Carolina, Ohio, Pennsylvania, Massachusetts, Washington DC, Maryland and Virginia and independently-owned scoop shops throughout New York, Ohio, and Pennsylvania. To find Perry’s Ice Cream at a retailer or scoop shop near you, use our Flavor Finder.  

Not yet available in a store near you? Have Perry’s Ice Cream shipped anywhere in the contiguous U.S. through Shop Perry’s! First time customers get $10 off their ice cream purchase when using the code FIRSTSCOOP at checkout. 

We love hearing about where our customers would like to see Perry’s available next! Please click here and complete the form to recommend a city, state, or store where you’d like to be able to purchase Perry’s Ice Cream products. While we can’t make any guarantees, this information will help our sales team evaluate where to go next.  

If you’d like to see a specific flavor at your local retailer that already carries Perry’s products, we recommend reaching out to the store. Feedback provided at the store level may help us get your favorite products where you want to see them quicker! 

Thank you for your recommendation and your love of Perry’s! 

Have a fun new flavor idea you can’t wait to share with us (or maybe you’re itching for an old favorite to return)? Please visit our contact page and submit a form to let us know what flavor you’d like to see next from Perry’s! While we can’t guarantee your suggestion will be in our next flavor lineup, input from our consumers helps us make decisions on future flavor offerings.    

Did you know Perry’s Ice Cream comes out with new flavors every single year? We’re always innovating and adding new ice cream flavors to our lineup! Click here to browse our newest releases. 

Thank you for your interest in bringing Perry’s products to your business! To learn more about us and to and inquire about selling Perry’s Ice Cream, click here. 

All Perry’s premium ice cream products are real ice cream, never frozen dairy dessert. At Perry’s, we pride ourselves in making ice cream that is richer, creamier and just tastes better, which is why we will never compromise on quality! 

According to standards set by the FDA, real ice cream must (1) contain a minimum of 10% dairy milkfat,  (2) have no more than 100% overrun (amount of air whipped into ice cream during the freezing process) and weigh at least 4.5 lbs per gallon. Perry’s takes this a step further by producing ice cream that uses higher quality ingredients, has 30-90% overrun, and 11-14% butterfat, gaining us the “Premium Ice Cream” label you see on our products’ cartons. For more information on the difference between real ice cream and frozen dairy dessert, click here. 

Perry’s offers a variety of dairy-free ice cream flavors for you to enjoy at scoop shops! See our dairy-free ice creams here.   

Allergens, ingredients and nutritional information are available on each product page on our website. To see information for specific products, go to https://www.perrysicecream.com/products/, select a flavor, then click the “Nutritional Information” dropdown under the product description. All of this information is also available on the nutritional panel of each Perry’s Ice Cream carton. 

All Perry’s Ice Cream products feature rBST free milk and cream.* rBST is an artificial hormone used to increase milk production in cows. None of the milk and cream used in Perry’s Ice Cream products come from rBST treated cows. 

*The FDA states that no significant difference has been shown between dairy derived from rBST-treated and non-rBST-treated cows. 

Perry’s has a variety of flavors available that are gluten free. The quickest way to browse our current gluten free flavors is by visiting our products page and filtering by “Gluten Free.” You can also look for the “Gluten Free” callout on the package in store.  

It is important to note that our plant handles several allergens, including wheat. We do not manufacture our products on production lines dedicated to allergens or non-allergens, however we follow industry-standard Good Manufacturing Practices in handling allergens in our facility. After a flavor containing an allergen is produced, the equipment is appropriately washed and inspected by our team to ensure the equipment is clean before any new product is run. We understand how critical allergens are to consumers and we strive to ensure a safe and wholesome product! 

Yes, all our ice cream flavors are kosher, in fact, Perry’s has long been kosher certified through Orthodox Union Kosher! To learn more about our commitment to Kosher, click here. 

Sherbet has a milkfat content between 1% and 2%, where sorbet typically does not contain any dairy ingredients. Because of this, sherbet tends to have a creamier taste while sorbet may be a little lighter and sweeter in taste! 

While some of our products contain FDA-approved artificial colors, we have already begun using naturally derived colors and are actively exploring more alternatives that won’t compromise the flavor or appearance you know and love.

You may see this callout on some of our packages because those products contain an inclusion such as swirls, pieces, or flavors that are made with a bioengineered food ingredient. Per the FDA, common ingredients and additives that contain GMO crops include cornstarch, corn syrup, corn oil, soybean oil, canola oil and granulated sugar.

Perry’s Ice Cream retail products do not contain carrageenan. We’ve removed carrageenan from these products and are actively working on updating all our packaging. 

Yes, Perry’s Ice Cream is made with pasteurized milk.

Nearly 100% of our milk comes from local farms near our headquarters in Akron, NY! Learn more about our co-op of farmers here.

All the ingredient and allergen information for each flavor are listed on this website and on the product’s package. You can view specific product information by visiting our products page. Check out the Nutritional Facts section of the flavor you are interested in to see whether it contains nuts! 

It is important to note that our plant handles several allergens, including nuts. We do not manufacture our products on production lines dedicated to allergens or non-allergens, however we follow industry-standard Good Manufacturing Practices in handling allergens in our facility. After a flavor containing an allergen is produced, the equipment is appropriately washed and inspected by our team to ensure the equipment is clean before any new product is run. We understand how critical allergens are to consumers and we strive to ensure a safe and wholesome product! 

Swiss chips are a chocolate toffee-like candy coated in chocolate and have a crunchy texture. These are the crunchy, chocolatey bits you can find in our signature Mint-Ting-A-Ling!  

Chocolate chips are small, molded bits of chocolate, like the ones you find in our signature Cookie Dough! 

While both corn syrup and high fructose corn syrup are ultimately made from the starch of corn, they are different products with distinctly different functions. 

Corn Syrup contains glucose and maltose and is used in ice cream to soften texture, prevent sugar crystallization and help maintain quality in frost-free home freezers. It acts as a texture enhancer and protector while adding a bit of sweetness.  

High Fructose Corn Syrup is created with corn syrup undergoes enzymatic processing to convert some glucose into fructose. It is sweeter than corn syrup and is primarily used as a sweetener in foods and beverages. It may also appear on labels as “corn sugar.” 

Perry’s has utilized Corn Syrup in their formulation for over 20 years, but we do not utilize High Fructose Corn Syrup in any of our ice cream mixes. Occasionally, high fructose corn syrup may be a component in some of the inclusions that we put in our ice cream, which is why you may see it called out on an ingredient on some of our products. While we do our best to source inclusions that do not contain this component, we do utilize these ingredients in some of our products in order to offer a wide selection of flavors to our customers.    

We take quality issues very seriously and appreciate you bringing any of these concerns to our attention. If you have a concern about something you purchased, please contact our Consumer Affairs team here so that we can investigate further. 

One of the most common questions we get asked about shipping ice cream in the mail is, “Won’t it melt?” We detail how ice cream is shipped in the mail here.  

As a world-class contract manufacturer, we produce ice cream for several brands and retailers using recipes specific to their brand. No other brand we manufacture uses the same slow-cooked process and recipe as our signature Perry’s brand, and due to confidentiality, we are unable to discuss which brands we currently manufacture. If you’d like to learn more about our Contract Manufacturing services, click here.   

As a Safe Quality Foods manufacturer with strict food safety rules, and to protect the privacy of our custom manufacturing customers, we are unable to offer tours of Perry’s Ice Cream at this time. To learn more about our rich and creamy history and ice cream making process, please check out our story here. 

You can also follow Perry’s on social media for up-to-date news and behind the scenes access to Perry’s Ice Cream.  

Follow Perry’s Ice Cream on Facebook, X, Instagram, TikTok and LinkedIn. 

At this time, Perry’s is restricting all donations to strategically identified partners and 501(c)3 organizations throughout our service footprint whose core missions align closely with and offer long-term structured programming in the areas of supporting food security, mental health, and water conservation. Click here to learn more. 

To view our open positions, please visit our website at https://www.perrysicecream.com/careers/. From there you can apply directly to any positions that fit your career interests, skills & experiences. 

We are not offering any coupons at this time. We recommend checking your local retailers’ ads for deals on Perry’s, as we do frequently run sales with our retail partners! 

At Perry’s, we believe that sustainability is more than a responsibility, it’s an opportunity to innovate, inspire and lead by example. Every April, we publish our annual Good Stuff Report to share all that we are doing to manage our impact on our communities and environment. You can learn more by visiting https://www.perrysicecream.com/sustainability/. 

Due to the inks and linings used on our 1.5QTs and pint cartons, our ice cream cartons are not recyclable. However, the boxes for our novelties including our classic ice cream bars, ice cream sandwiches, and extra indulgent ice cream bars are recyclable!